Not every service or transmission qualifies for the same coverage. Before work begins, we encourage customers to ask what warranty applies to their particular repair and review the written terms.
For questions about coverage, call (931) 473-5302.
24-Month/24,000-Mile Coverage on Qualifying Transmission Work
McMinnville Transmission offers 24-month/24,000-mile warranty coverage on qualifying transmission work.
Whether that coverage applies depends on the repair being performed and the terms of the warranty issued for that job. The written warranty determines the applicable coverage, limitations, and customer responsibilities.
We believe customers should understand those details before authorizing major transmission work, rather than discovering them after a problem occurs.
Our Transmission Rebuilding page explains our approach to rebuilding transmissions in-house, while our Transmission Replacement page discusses situations in which replacement may be considered.
Does Every Transmission Repair Include the Same Warranty?
No. Different transmission services can involve different parts, labor, and repair conditions.
A complete rebuild is not the same type of work as an electrical diagnosis, leak repair, fluid service, or targeted component replacement. Warranty eligibility should be confirmed for the specific work being performed.
The same principle applies when a replacement transmission or used component is involved. The source and condition of the unit may affect what coverage is available.
Customers considering Transmission Repair should ask which warranty terms will apply to the recommended repair.
What About Used or Customer-Supplied Transmissions?
Used transmissions and customer-supplied components require special consideration because their prior condition and service history may be unknown.
Do not assume that a used or customer-supplied transmission qualifies for the 24-month/24,000-mile warranty. Coverage, if any, must be confirmed with the shop and documented for the particular job.
Before arranging a replacement or supplying your own component, contact McMinnville Transmission to discuss whether the work is available and what warranty terms would apply.
Questions to Ask Before Approving Transmission Work
Before moving forward with a major repair, we recommend understanding a few important details:
- What specific repair or service is being recommended?
- Does this work qualify for the 24-month/24,000-mile warranty?
- What parts and labor, if any, are covered?
- What exclusions or customer responsibilities are listed?
- What should I do if I experience a problem after the repair?
The answers should be consistent with the written warranty for your particular job.
Warranty transferability, coverage outside the local area, and other special conditions should also be confirmed directly. We do not advertise nationwide warranty coverage.
What If I Have a Question About an Existing Warranty?
If you previously had transmission work performed at McMinnville Transmission and have a question about your warranty, contact the shop and explain what is happening.
Have your repair paperwork available, along with your vehicle information and a description of the symptoms. Our team can help you review the applicable written warranty and discuss the appropriate next step.
The process for evaluating a warranty concern is governed by the terms issued with the original repair. Please contact the shop before assuming that a particular repair, expense, or service will be covered.
A Family Business That Values Clear Answers
McMinnville Transmission has been part of the McMinnville community since 1979. Today, owner Bo McCracken continues the transmission repair tradition started by his father, Chuck McCracken.
Chuck taught Bo an important principle: “Don't tell somebody they need a transmission unless you're sure they need a transmission.”
That same emphasis on clear communication matters when discussing repairs and warranties. Customers should know what work is being recommended and what coverage applies before making a decision.
Learn more about our family and history on our About Us / Our Story page.
Ask Us About Your Transmission Warranty
Whether you're considering a transmission rebuild, comparing repair options, or reviewing coverage on previous work, we're here to discuss the details.
McMinnville Transmission 1703 S. Chancery St. McMinnville, TN 37110
Call (931) 473-5302 to ask about warranty eligibility and written terms for your specific repair.
You can also visit our Contact & Directions page.